Renovation Psychology^®

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Our Mission in Business:
We always strive to provide the best possible deals for our customers and commercial partners.

We prepare our products to highest quality standards.

We set the price fairly for full value and competitive advantage.

Our customers should always feel they are getting the better end of any deal with us.

HOW this Works:
If at any time you become aware that your customer or commercial partner is not getting the better end of any deal over which you preside, you are to adjust the provisions of the deal, within your pre-authorized leeway, to make sure that they DO get the better end of a deal with us.  If you do not have the authority to adjust the scope or conditions of the deal to make it good for the customer, you shall refer the matter to your supervisor, and likewise up the food chain, until an appropriate deal can be constructed that will be a win-win for the customer and our company.

This is a pro-active policy on our end.  The customer does not need to complain to invoke this, although we certainly would respond likewise to an active and valid complaint.  But it is borne out of an empathy for the customer that requires no action on their part, but only our constant awareness of our mission to provide quality that surpasses expectations.  Our delivery must always be more than beneficial for our customers and commercial partners.

When you have adjusted a deal, it must be documented in our bookkeeping under "items: better deal."  Please get approval from your supervisor the first three times you make any particular adjustment.  If the adjustment should cover an entire class of offerings, or is in another person's purview, you shall memo that situation to your supervisor.

It is the constant striving to provide the best advantages to our customers that will propel us to success.  It is the public's trust in us that will change our business from a cash & carry store to a home for growing commerce and an embodiment of the principles we teach of teamwork, support, and caring.

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How to Email supervisors quickly>>  INTERNquickAlert@RenovationPsychology.com
Dr Debi Warner (603) 444-1512

Our Mission ~ to bring joy and full thriving to all those who seek their dreams in their homes, where ever they are, for true Home Improvement.  Our tone is upbeat, helpful, practical, and loving. 

We are cheerful, friendly, good-natured, and helpful.  We seek to give more than we get.  And we strive to promote acceptance and loving kindness in homes everywhere.

Our productions are of the highest quality we can accomplish, always striving to improve our products and the services we offer.  Our customers are the people who read and use our materials and who listen and watch our shows.  Our partners are our sponsors who also aim to improve family life by providing great products and services and by helping bring our products to people to enjoy.

Dr Debi does not become your doctor since you are helping with these projects.  She is willing to listen and share with you, but you will need to take serious concerns to a professional or, if young, to a parent.

Dr Debi Warner
Renovation Psychology® LLC
PO Box 973
Littleton NH 03561

Studio Location - open to the public
111 Saranac Street - Tannery Marketplace
Littleton NH

Home Office at 135 Rock Strain Drive

All materials copyright  © 2006 Renovation Psychology LLC